Refund policy
Return Policy
At Coast to Coast Pro Shop, each product is custom-decorated using premium DTF (Direct-to-Film) heat-pressed transfers. Because every item is made to order, we accept returns only when there is an issue with the order.
Eligible Returns
- You may request a replacement or refund within 15 days of delivery if:
- The product is defective or damaged upon arrival, or
- The product received is not the item, size, or design you ordered.
Not Eligible for Return
- Requests made more than 15 days after delivery
- Since each item is made to order, we cannot accept general returns like:
- Incorrect size ordered
- Change of mind or preference